Is Suspire legit DNA test provider?

Your Trusted Provider of DNA Testing Services in the GCC

Is Suspire Legit DNA test provider? Firstly Welcome to Suspire LLC – your trusted provider of DNA testing services in the GCC! We understand you may question our legitimacy and what differentiates us from other online DNA providers.

To help you learn more about us, we have compiled a list of frequently asked questions.

Is Suspire a legitimate company?

Yes, Suspire LLC is a licensed and registered company in the UAE, and we have been recognized as a trusted provider of DNA testing services across the GCC.

Can I confirm the authenticity of Suspire as a company?

Absolutely, Suspire is a real company you can authenticate the license of Suspire LLC by checking on Department of Economic Development Website.

Does Suspire have a customer service phone line?

A friendly customer service team can answer your calls and WhatsApp messages, even on weekends. You can reach us at +97158106938 on WhatsApp or call

Is Suspire a reputable company for DNA testing?

We have been reviewed as the most trusted DNA provider across the GCC. We make booking and purchasing a DNA test easy, fast, and hassle-free. We communicate with each customer from start to finish to ensure you receive the service you paid for. We collaborate with the DNA Diagnostic Center, an AABB-accredited lab globally recognized as the leading lab for DNA relationship testing, to provide accurate results to our customers.

How can I ensure Suspire sends my DNA samples to the DNA Diagnostic Center

At Suspire, we prioritize transparency and provide our customers with airway bill to track and verify that their samples have been delivered to the lab. Additionally, customers are welcome to connect with the lab for extra reassurance. This process proves the integrity of the DNA testing process and assures customers that their samples are processed at the DNA Diagnostic Center.

How can I confirm that Suspire has received my payment if I order from outside the UAE?

We provide services across the GCC and Arab regions every day. We confirm the order details and maintain communication with you every step of the way until you receive your report.

How can I be sure I can safely use my credit card on your website or payment link?

A. We have implemented two secure payment systems, N Genius Integrated Solution and ADCB Pace Pay, on our website and payment links. These systems conform to rigorous international standards and offer our customers safety and security.

Can I speak to someone at Suspire before purchasing a DNA kit?

Yes, you can call or WhatsApp us, and our team will happily answer any questions you have. You can even make a booking or place an order over the phone.

How can I track my DNA test at Suspire?

We will notify you of any updates from the lab. However, if you want to track the movement of your samples, we can provide the airway bill for your reference.

Can Suspire collect my DNA samples for me?

. Yes, if you opt for the peace of mind DNA test, we can provide you with complete information for collecting your samples, including video instruction. Alternatively, you can book an appointment (subject to availability)for further assistance. For chain-of-custody (legal) DNA tests, we will collect your samples under strict ID verification and sample collection protocols.

Can Suspire provide home service if I am not located in the UAE?

Absolutely. This is one of our specialities that sets us apart from other DNA test providers. We don't just ship you the kit and leave you to figure out the rest. For our peace of mind DNA test, we charge a nominal all-inclusive shipping fee that covers the delivery of the DNA kit to you and the pickup of your samples when you're finished. Our website's online cart will automatically calculate this fee when you place your order, and if you prefer to order by phone, our representatives will inform you of the charges. You can reach us by phone or WhatsApp, and we guarantee a response within one hour during office hours or within eight hours if you contact us outside of office hours.

Does Suspire perform DNA tests?

Suspire LLC only facilitates and coordinates your selected DNA tests,, DNA testing services. Our knowledgeable team can assist in clarifying any doubts and coordinate the whole process cycle from the kits reaching you to the point of samples reaching the lab for analysis.. Samples are analyzed at the the respective labs, we are corportate parterns with multiple labs like DNA Diagnostics Center, Mosaix Laboratory, ZRT, Etc.

Can you clarify the total cost of a test or service, and are there any additional fees?

We guarantee no hidden charges when you purchase a DNA test or service from Suspire LLC. All prices are clearly stated on our website, except a 5% VAT for orders within the UAE. Our prices are fixed for all customers, and we do not charge different prices for the same service. You can review the total cost of your DNA test or service before placing your order. Refer to our terms and conditions for other details.

How are we different from other online DNA providers?

Our company distinguishes itself from other online DNA providers because we offer customer service, are always available to answer phone calls and WhatsApp messages and provide assistance at our office in Dubai. We ensure a hassle-free customer experience with personalized assistance and frequent contact throughout.