Suspire LLC: Best DNA Home test kit Provider in GCC
Is Suspire Legit DNA test provider? Firstly Welcome to Suspire LLC – your trusted provider of DNA testing services in the GCC! We understand you may question our legitimacy and what differentiates us from other online DNA providers.
To help you learn more about us, we have compiled a list of frequently asked questions.
Yes, Suspire LLC is a licensed and registered company in the UAE, and we have been recognized as a trusted provider of DNA testing services across the GCC.
Absolutely, Suspire is a real company you can authenticate the license of Suspire LLC by checking on Department of Economic Development Website
A friendly customer service team can answer your calls and WhatsApp messages, even on weekends. You can reach us at +97145805742 on WhatsApp or call
We have been reviewed as the most trusted DNA provider across the GCC. We make booking and purchasing a DNA test easy, fast, and hassle-free. We communicate with each customer from start to finish to ensure you receive the service you paid for. We collaborate with the DNA Diagnostic Center, an AABB-accredited lab globally recognized as the leading lab for DNA relationship testing, to provide accurate results to our customers.
At Suspire, we prioritize transparency and provide our customers with airway bill to track and verify that their samples have been delivered to the lab. Additionally, customers are welcome to connect with the lab for extra reassurance. But please note due to confidentiality terms the Lab will not directly communicate especially in DNA test where there are n o Chain of Custody involved and instread refer your query back to Suspire. This itself should be the assuring that DDC Lab and Suspire maintian a strong Cooperate Partnership, and this process is done to maintian the high confidentiality of your reports and avoide it to be distributed to unintented hands. You may attach your reports which you recieved from Suspire and send to DDC requesting them to verify the authencity of the report and whether or not it is authentic or not, Once DDC notifies us of your request we will request DDC to respond back after they verified the attached report from your end. This process proves the integrity of the DNA testing process and assures customers that their samples are processed at the DNA Diagnostic Center
We provide services across the GCC and Arab regions every day. We confirm the order details and maintain communication with you every step of the way until you receive your report.
We have implemented two secure payment systems, N Genius Integrated Solution and ADCB Pace Pay, on our website and payment links. These systems conform to rigorous international standards and offer our customers safety and security.
Yes, you can call or WhatsApp us, and our team will happily answer any questions you have. You can even make a booking or place an order over the phone.
We will notify you of any updates from the lab. However, if you want to track the movement of your samples, we can provide the airway bill for your reference.
Yes, if you opt for Chain of custody DNA testing our trained DNA Collectors will collect the samples after document verification as per the Chain of Custody procedure.
However for peace of mind DNA test, we provide you with complete information for collecting your samples, including video instruction. To maintain high level of confidentiality we recommend the collection on own, however Collection by our trained Collectors may be requested which is subject to location, time and Availability of the Collector and would be charged seperately as a Third Party Collection fees.
The DNA collection kits provided by us are a Self collection kit; We provide the complete intruction of the collection process along with a Video Guide. A nominal all-inclusive shipping fee that covers the delivery of the DNA kit to you and the pickup of your samples when you’re finished is charged at the time of booking itself.
However for Chain of Custody DNA test and Non Invasive Prenatal Paternity test is offered only in the UAE area as per confirmation . In these test our trained DNA Collectors will be visiting your home as per appointment to collect sample as well take verify documents and take consents as per the requirement of the test.
You can reach us by phone or WhatsApp, and we guarantee a response within one hour during office hours or within eight hours if you contact us outside of office hours.
Suspire LLC only facilitates and coordinates your selected DNA tests,, DNA testing services. Our knowledgeable team can assist in clarifying any doubts and coordinate the whole process cycle from the kits reaching you to the point of samples reaching the lab for analysis.. Samples are analyzed at the the respective labs, we are corportate parterns with multiple labs like DNA Diagnostics Center, Mosaix Laboratory, ZRT, Etc.
We guarantee no hidden charges when you purchase a DNA test or service from Suspire LLC. All prices are clearly stated on our website, except a 5% VAT for orders within the UAE. Our prices are fixed for all customers, and we do not charge different prices for the same service. You can review the total cost of your DNA test or service before placing your order. Refer to our terms and conditions for other details.
At Suspire Labs, we pride ourselves on offering a seamless and supportive customer journey from start to finish. Contrary to the common practise among other providers who simply dispatch a kit and leave you on your own, we maintain consistent communication with you every step of the way. Our dedicated customer service team is always available to answer your calls and messages ensuring that you feel informed and at ease throughout the entire process—from placing your order to receiving your results. We are committed to making sure your experience is smooth, personalized, and stress-free.
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